Melbourne BIG Holiday Park — Rv Park in Coburg

Reviews of Melbourne BIG Holiday Park

• Adam

  Added 2015.09.15

  Clean modern kitchens and amenities. Useful location. Grassy and tree bordered camping sites. Ramps for wheelchairs. Bus connecting to city tram (streetcar) passes front entrance
• Angel

  Added 2015.08.05

  Stay often. last sight was very wet under foot, the boys fixed it the next day. Looking forward to the new concrete sites, will accommodate our 9 metre van. Love the BBQ down the bottom.
• Dylan

  Added 2014.10.15

  We were told we could checkout late as we were returning our campervan so we booked 1 night. When we got there were told we can't checkout late. We did anyway. Wish we would have stayed in Torquay an extra night. Amenities were good. Customer service not so much.
• Carter

  Added 2014.05.05

  We were very happy with our first stay here. The staff were very friendly and helpful, even lending us myki cards! The facilities were spotless and some very new. We stayed here because of the location mostly, but were pleasantly surprised with the quality of the park. We were here in the cooler months and it was beautifully quiet and peaceful. The site was a bit tight to get into but not overly so. Would stay here again very happily.
• Abigail

  Added 2014.02.10

  The park itself is okay. Good amenities, large kitchen and overall clean. Its extremely expensive at $52/night, 2 people, van. The reason it's only okay is the booking /reception process. I called the night before and requested a late check-out. The person I spoke to on the phone was polite and helpful. Advised us the late check out was fine as long we left by noon. They took our $52/night payment with the additional %% for using a card. When we arrived, I was told check out is 10, I said we'd requested and had approved a late check out. I was advised they don't do that. I mentioned that when I called last night and spoke to the person, it was approved. Again, no we don't do that and the person is a trainee. I noted that the only reason we had come to this particular park was due to the late check out and it's unfortunate the trainee made an error but we were advised late check out is okay. We had arranged further travel plans around it being approved. At this point the other lady was called over and suggested I can pay for two nights and then leave when I'd like. Obviously that is not a real solution and I stated I would not be paying $52 for 2 hours and again indicated that I had been given late check out approval. The person I was dealing with was obviously getting frustrated with me and I was frustrated with the repeated we don't do this and you can pay $52. In the end, I was told fine but if someone else requests that site they will just pull in beside you. Not an apology for the mix up, could you try and leave a bit earlier if we let you know the sites requested? Nope, either pay $52 for 2 hours, have someone pull in beside you or leave at 10. Of all the parks we stayed in over the past 70 days that is the worst experience we've had.